Playstation 5 Dualsense Monster Hunter Wilds Red Controller

Shipping & Return Policy

We want you to have a seamless experience with Moburas.com. If you're not fully satisfied with your purchase, we offer hassle-free returns and exchanges within 14 days of receiving your order. Please ensure all returned items are in original condition, with tags attached, and unworn.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at info@moburas.com within 14 days of your order date to request a return.

2. Once approved, we will send you a return shipping label.

3. Carefully pack the item(s) in their original packaging. Include all manuals, accessories, and parts. The items must be returned in good condition for full credit.

4. Attach the return label to the outside of your package.

5. Drop off your package at the nearest carrier location.

How can customers return their products?

• By mail

How will customers receive the return label?

• Download/print

Who covers return shipping costs for remorse returns?

• Customer is responsible

Accepted product condition for returns:

• New

Restocking fee:

• No restocking fee

Return shipping cost:

• Free if the product is damaged during shipping or has a defect

• If the return is due to customer reasons (wrong item, doesn’t fit, or no longer wanted), we charge the actual return shipping cost

Refund Process

Once we receive your return, we’ll inspect the item to ensure it meets our return conditions. If approved, we’ll issue a refund to your original payment method. Please allow up to 14 business days for the refund to appear in your account.

Exchange Process

If you’d like to exchange an item, follow the return process above and indicate that you’d like an exchange. Once we receive your return, we’ll issue a refund for the original item, and you can place a new order for the desired item.

Non-Returnable Items

We do not accept returns for the following:

• Items marked as final sale

Contact Information:

Store Name: Moburas

Registration Number: 55.138.332/0001-29

Email: info@moburas.com

Phone: +54 675 744 154

Address: Calle Marejada 1, Bajo B, Torrevieja, 03185, Spain

Contact Form: Contact Us – moburas.com